02 / CRM, AI & BUSINESS AUTOMATION

Less Admin. More Time for Business.

Organise customer enquiries, simplify follow-ups and make everyday business processes easier to manage.

ENQUIRY OVERVIEW

EXAMPLE

01 New enquiry

ORGANISED

02 Response prepared

ORGANISED

03 Follow-up planned

NEXT STEP

A CLEARER VIEW OF EVERY CONVERSATION

A Good Enquiry
Deserves a Follow-Up.

A customer requests a quotation. Your team responds. The customer does not make an immediate decision. Days pass, and the follow-up is forgotten.

A customer management system keeps enquiries in view. Carefully chosen automations can acknowledge messages, remind your team and support consistent follow-up. Every enquiry still needs the right attention; a system cannot guarantee a sale.

PACKAGES

Build a More
Organised Business.

01 / PACKAGE

CRM Essentials

A clearer view of your customer enquiries.

R2,500

setup + R1,000/month

Customer management system setup
One customer enquiry pipeline
Website lead capture where supported
Customer notifications
Up to two automation workflows
Basic reporting

02 / PACKAGE

Growth Automation

Keep everyday follow-ups moving.

R4,500

setup + R1,500/month

Customer management system setup
Up to two enquiry pipelines
Up to four automation workflows
Appointment booking and reminders
Customer and quotation follow-ups
Review request workflows
Reporting

03 / PACKAGE

AI Business Operations

More assistance, with people still in control.

R6,500–R10,000

setup + R2,000/month

Customer enquiry management
AI website chatbot
AI inbound phone receptionist, subject to feasibility
Up to five standard automation workflows
Customer follow-ups
Booking and quotation assistance
Human handover
Reporting

Includes R1,750 management and R250 AI usage credits per month. Usage is capped. Additional approved AI usage, telephony, SMS, messaging and third-party charges may apply.

Clear Scope.
No Surprises.

Standalone CRM packages do not include website hosting or website care.
CRM functionality already included in a Smart Business Website package is not charged again.
Custom integrations are separately quoted.
AI phone functionality and third-party connections require feasibility and capability checks.
AI usage credits are capped; additional approved usage and provider charges may apply.

YOUR NEXT CHAPTER

MAKE YOUR BUSINESS
PROCESSES WORK SMARTER.

You don’t need every system we offer. You need the right solution for the problem your business is facing.

Consultation booking link to be added. You can use our enquiry form in the meantime.